Draft pending counsel review
Subprocessors
Version 2026-11-02-draft · Effective November 2, 2026
These providers run parts of Crewtro for us. Each may use the data only to provide its service to us, under written terms that protect it at least as well as our Privacy Policy. Personal fields are sealed (encrypted) before they are stored.
1. Current providers
| Provider | What it does | Data | Where | Status |
|---|---|---|---|---|
| Clerk, Inc. (Their privacy terms) | Sign-in and sessions for pros and their team members. | Pros' names, e-mail addresses, sign-in and session records. No homeowner data. | United States | active |
| Stripe, Inc. (Stripe Connect) (Their privacy terms) | Payments from homeowners to pros, through each pro's own connected account. | Payment amounts, invoice references, the payer's payment details (entered directly with Stripe). | United States | off until launch |
| C2R comms gateway (and C2R's telephone and text-message carriers) | Texts and calls between pros and homeowners, text consent, opt-outs (STOP) and quiet hours. | Phone numbers, message text, call and delivery records, consent records. | United States | active |
| C2R platform (and C2R's AI model provider) | Reading homeowner photos and texts to suggest the job type; drafting text the pro reviews. | Job descriptions, photos (read once, not stored), message text. | United States | active |
| connect-hub | Google Calendar and Google Business Profile connections the pro turns on. | Calendar free/busy and job events (named by job type), Business Profile reviews and replies. | United States | active |
| Emlrun (and its e-mail delivery provider) | Reading e-mails a pro forwards to Crewtro and turning them into job suggestions. | Forwarded e-mail content, including names, phone numbers, addresses and job details. | United States | active |
| Amazon Web Services, Inc. (AWS Key Management Service) (Their privacy terms) | Wrapping the per-business encryption keys that seal personal fields. | Encryption keys only. No customer records. | United States | active |
| OVHcloud (Their privacy terms) | Managed Kubernetes hosting, the database and backups. | All data stored in the service (personal fields sealed). | Region to be confirmed | active |
| Expo (650 Industries, Inc.) (Their privacy terms) | Push notifications to pros' phones. | Device push tokens and the notification text (job type and area, no homeowner details). | United States | active |
2. Changes
Before a new provider starts processing customer data, we update this page and tell pros in the app. Earlier versions of this page stay available.
3. Contact
Questions about our providers: [to be added before launch].